MidAmerican Energy is launching a campaign to educate customers in Nebraska and Iowa about scams. Utility spokeswoman Ashton Hockman says the message is “Slam the Scam.”
“We encourage customers if they think they are talking to a scammer to slam down the phone or slam the door shut, if they think they are talking to a scammer in person,” Hockman says, “and to immediately call MidAmerican Energy to check on their account.”
Hockman says there are different variations of the scams, but they typically include common elements.
“They often pretend to be MidAmerican Energy employees and they often call and threaten to shut off service unless they pay immediately,” Hockman explains. The goal is to get the customer’s personal information. She says MidAmerican will not call and make such demands.
“On average, we receive about 100 scam call reports each month from our customers and since the start of the year, our customers have reported losing nearly $9,000 to scammers and those are only the calls we know about,” she says.
Hockman encourages everyone to share information about scammers with others, “as education is the best defense and best way to fight back against these scammers.”
The utility also produced the video below that shows how scammers work.