Sarpy County now has technology in place that could help other county or state agencies set up similar programs in the event of an emergency. 911 Director Stu DeLaCastro says residents can now text 911 during an emergency in situations where they are unable to call.
DeLaCastro says, “This is important for those who are hearing or speech impaired, whether that be a lifelong impairment or a recent injury that no longer allows them to hear or speak. It is also helpful in a situation where it wouldn’t be prudent for them to be seen talking to 911 or heard talking to 911 – a home invasion or domestic violence situation where help is needed but they are afraid of making the potential perpetrator violent by being seen calling 911.”
DeLaCastro says it is a simple process. All you need to do is type 911 in the “to” field and type the emergency message and send it. Douglas County has had a similar program in place and both counties will work together in case situations cross county lines.