Starting next month, the first of four Health and Human Service call centers will be open across the state to help residents apply for assistance with heating bills, food, and Medicaid among other things. The first center opens in Lincoln, with three others in Fremont, Lexington, and Scottsbluff to be open by 2012. HHS spokesman Todd Reckling says consolidation means a cost savings for taxpayers.
“Online applications, phone interviews, changing our policies, the corresponding increase in technology – there’s also a decrease in staff that occurs as well.”
The opening of the four call centers will mean a savings of $5 million dollars and 200 DHHS employees will lose their jobs.