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You are here: Home / Legislature & Government / Norfolk veterans home receives perfect score from Dept of Veteran Affairs

Norfolk veterans home receives perfect score from Dept of Veteran Affairs

April 15, 2013 By Brent Martin

State officials say the United States Department of Veterans Affairs has given the Norfolk Veterans’ Home a perfect score on its annual Health Care System Survey.

“This deficiency-free survey is testament to a very dedicated staff that truly care about the people they serve,” according to Jerry Eisenhauer, the facility’s administrator, in a written statement released by the Nebraska Department of Health and Human Services. “We are also fortunate to have overwhelming support from our service organizations and hundreds of volunteers. It’s a team effort from everyone connected with Norfolk Veterans’ Home that has allowed us to maintain consistently high standards of care.”

This is the second year in a row that the Norfolk facility received a perfect score.

DHHS reports the facility had no deficiencies in the areas of life safety, resident care, environment, staff training and development, dietary-food service, banking and billing services for veterans, recreation/activities, medical staff credentialing, social work, and all areas related to quality assurance and care.

The VA survey team included three registered nurses, a registered dietician and a life safety code expert.

In addition to Norfolk, the Division of Veterans’ Homes in the DHHS has facilities in Bellevue, Grand Island, and Scottsbluff.

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Filed Under: Legislature & Government, Military, News

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