Anthem reported it was the victim of a sophisticated cyber-attack in January which could have affected as many as 80 million current and former customers. Hackers gained access to personal information, including names, birthdates, street addresses, email addresses, employment details, even Social Security numbers, and income information.
Attorney General Doug Peterson’s office says scam phishing emails have surged, targeting Anthem members with a promise to help monitor their credit at no charge. The email encourages recipients to click on a link to receive a free year of credit card protection. It actually is attempting to gain access to a customer’s computer and that customer’s personal, financial information.
Anthem has stated it will not use email or the telephone to communicate with customers about the data breach. Instead, Anthem will send letters in the mail.
The Nebraska Attorney General’s Office is attempting to determine how many Nebraskans might have been harmed by the data breach.
If you have questions or wish to file a complaint, contact the Attorney General’s Office Consumer Protection Division at ago.nebraska.gov or 800-727-6432.