Teacher Christie Copper and counselor Stephen Spiehs say they were told to check with parents before reporting suspected child abuse.
The student arrived at Madison Middle School last March with a scratched, dirty face and messy hair.
The two say the student appeared to be thirsty and hungry. They contacted a school resource officer and a child welfare agency.
Later, they were told the child’s father was upset and that they should contact parents first from then on, unless the child faced immediate danger.