The U-S Postal Service in Omaha is streamlining the process for getting a passport. Customer Relations Coordinator Roger Humphries says the new Passport Center at 136th and Q Streets in Millard officially opened today.
There are several changes in the passport process. Humphries says the four other processing centers will no longer issue passports. All applications must be done through the new Passport Center.
Humphries says there are several advantages. He says, “It has been taking 20 minutes or longer to get a passport and plus it has been harder to get an appointment. By combining them into one location and concentrating on just passports, we have found we can decrease that to 10 minutes or less. We think this is a win-win not only for the Post Office but for our customers.”
Humphries says the new Passport Center has extended hours. The new hours are until 7 p.m. Monday through Friday and on Saturday until 5 p.m. Humphries says this will be more convenient for those who couldn’t make an appointment during work hours or during weekdays. It is also recommended that customers download and fill out all the necessary forms prior to making an appointment. Appointments are still necessary and can be made by calling 402-891-1922. Those with questions can also email firstname.lastname@example.org.