The Text-to-911 service in Buffalo County is marking a full year of operation. Debuting last January, the service is intended to help people in situations where a phone call could put them in further danger.
Communications Supervisor Lieutenant Robert Tubbs, with the Buffalo County Sheriff’s Office, says the majority of emergency calls still come from people dialing the three digits.
“It’s a good service to have,” Tubbs says. “We always tell people that dialing 911 is the best alternative just because of the location technology that’s available.”
With technology constantly changing, Tubbs sees the future of emergency assistance working hand-in-hand with with apps and social media.
“That’s probably what’s on the horizon,” he says, “with the next-gen 911, people being able to send pictures to 911 centers, being able to text from different apps on iPads and Android devices. That’s the future and that’s headed our way eventually.”
Tubbs also notes the Text-to-911 service is available for use with all the cell phone carriers in the area.
By Kaleb Henry, KKPR, Kearney