The phones were ringing off the hook at Omaha Public Power District Monday. Spokesperson Jody Baker says the calls were from utility customers reporting they received phony bill collection calls.
Baker says, “It is a familiar scam that gets busier at certain times of the year for whatever reason. Yesterday we received 30 reports in three hours from customers who had received these scam phone calls. ”
Baker says the caller tells customers their bill is overdue and if they don’t make payment immediately their service will be terminated. Customers are also receiving calls they are required to pay for necessary equipment to continue service. In both cases they are told to purchase a payment card with a certain amount of money and call back with the numbers.
Baker says it appears that one customer fell victim to the scammers and did what the caller demanded. She reminds all Nebraskans to never give personal or financial information during an unsolicited telephone call and if someone knocks on the door do not let them inside and always ask for identification.
OPPD tells customers if they receive a call from someone demanding payment, hang up. If customers do have questions about their bill they are asked to contact customer service directly for assistance.