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You are here: Home / Business / Technology allows state Child Support Payment Center to take up less space

Technology allows state Child Support Payment Center to take up less space

October 9, 2017 By Mike Loizzo

The Nebraska Child Support Payment Center opens Tuesday at a new location.

Treasurer Don Stenberg, whose office oversees collecting and distributing child support, says they had to find a new space.

“That building is managed by the Lincoln-Lancaster County Public Building Commission, and they have decided that they want that building vacated,” Stenberg tells Nebraska Radio Network. “We worked with the Nebraska Department of Administrative Services to find us a new location, which will be 421 S. Ninth Street in Lincoln.”

He says the new space is a better fit for their smaller staff.

“It’s come down gradually over the years as we’ve done more and more with electronic payments,” he says. “When they first began in 2002, the first full year of operation, they had about 60 staff members to handle the payments, many of which were received by check.”

With all the options for electronically sending funds, there are about 20 staff members.

“We’re the first state in the nation to accept PayPal payments for our Child Support Center. We also have available Pay Near Me, MoneyGram, Western Union,” Stenberg notes. “A large number of our electronic payments come from employers. They’re withheld from the employee’s paycheck.”

The new location is close to the old one, but has 1,500 fewer square feet of space.

There is a self-service kiosk as well. It will be accessible before and after business hours, from 6 a.m. until 8 p.m. seven days a week. It is located in an inside lobby with a security camera at the north entrance.

AUDIO: Mike Loizzo reports [:36]


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