The Omaha World-Herald reports a couple of passengers from the flight say they received $500 vouchers from the airline. The newspaper reports that if everyone on Flight 1643 gets the same amount, Southwest will have to pay a total of $75,000.
A spokesperson for Southwest says the company routinely provides such compensation when flights don’t go as planned.
“It’s not uncommon for them to reach (out) to an entire planeload of people to share an explanation of what happened, an apology and (travel funds) as a gesture of our thanks for their patience and to acknowledge the inconvenience,” the spokesperson wrote, according to the World-Herald. “It invites them to come back and allows us to ‘make it up to them’ on a future Southwest flight.”
Flight 1643 landed safety at Eppley Airfield Friday afternoon, but freezing drizzle made the runway slick, leading to it sliding off pavement. The incident caused Eppley to cancel flights and close the airport for a few hours